# Five online sessions for colleagues in thirteen countries.

> The bank wanted staff across departments to use AI in everyday work, using external public data only. Sessions ran from documents and creative work to data analysis, in Cantonese and English.

- URL: https://hyperfocusam.com/en/cases/hong-kong-bank-ai-training/
- Language: en
- Author: Sam Wong (黃力桐), https://hyperfocusam.com/
- 中文版: https://hyperfocusam.com/cases/hong-kong-bank-ai-training/ (Markdown: https://hyperfocusam.com/cases/hong-kong-bank-ai-training/index.md)

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A major Hong Kong bank · Corporate AI training · Online series

The bank wanted staff across departments to use AI in everyday work, using external public data only. Sessions ran from documents and creative work to data analysis, in Cantonese and English.

- **When** 30 July – 27 October 2025
- **Audience** Bank staff across departments, in 13 countries
- **Format** Five online sessions, Cantonese and English
- **Run by** The bank's HR learning and talent development centre, open to all staff
- **Tools** Microsoft Copilot, Canva, Perplexity and DeepSeek, mainly on mobile

## The brief

The bank's HR learning and talent development centre ran the programme as an online “Prompt AI” workshop series open to all staff. 760 people had enrolled before the first session.

Colleagues worked in different regions and departments, and many joined by phone. The bank’s AI committee also required that exercises use external public data only. The sessions had to work on a phone, and they had to start with which information may go into an AI tool at all.

## How it was designed

1. Three themes: AI for document efficiency, AI for creative and multimedia work, and AI for market insight and data analysis, with an additional English session on data analysis.
2. A red, amber and green data grading — an industry reference from the trainer, with the bank's own policy always taking precedence: decide whether information may go into an AI tool before starting the exercise.
3. A prompt handbook with more than 100 mobile AI use cases for colleagues joining by phone.

## What came out

- **5** sessions
- **1,500+** participants (attendances)
- **9.2/10** programme score

## Feedback

> Good! Practical! Clear! Looking forward to the next class on another AI topic.

— Participant, a major Hong Kong bank · post-session survey · translated from the original · July 2025

> The training session was excellent and very engaging. Trainer demonstrated strong expertise and made the concepts easy to understand. Great introduction to AI technology, offer valuable insights and practical knowledge. Very informative and interesting class by a skilled and effective trainer

— Participant, a major Hong Kong bank · post-session survey · August 2025

> The speaker explained clearly and the content was very practical; colleagues could join in and try things live. Brilliant.

— Participant, a major Hong Kong bank · post-session survey · translated from the original · August 2025

> very useful and professional trainer. looking forward to have more training like this.

— Participant, a major Hong Kong bank · post-session survey · July 2025

> Very practical — hope HR keeps running these.

— Participant, a major Hong Kong bank · post-session survey · translated from the original · August 2025

Next step

## Planning something similar for your team?

Tell me about your team’s work and where it gets stuck. We can decide the right format from there.

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[More on corporate AI training](https://hyperfocusam.com/corporate-ai-training-hong-kong/)

[Corporate AI training in Hong Kong: five questions to ask a provider](https://hyperfocusam.com/blog/five-questions-corporate-ai-training-hong-kong/)